We’ve been notified that Apple IDs using a @kw.com email will need to be updated or transferred due to account management changes.
If your Apple ID is currently tied to your @kw.com email, you should update it to a personal email address as soon as possible.
This ensures you maintain full control of your apps, purchases, photos, contacts, and iCloud data.
Scenario 1: Your Apple ID is @kw.com
If you sign in to iCloud or the App Store with your KW email, follow these steps:
Go to: https://appleid.apple.com
Sign in with your current Apple ID.
Click “Sign-In & Security” then select “Apple ID.”
Enter a new email address that you personally own (Gmail, iCloud, etc.).
Follow the prompts to verify the new email.
Official Instructions:
https://support.apple.com/en-us/109353
Scenario 2: Your Recovery Email is @kw.com
Even if your main login is a personal email, your @kw.com address may be listed as your Recovery or Notification Email.
It is vital to update this so you do not lose access to security alerts or password reset options.
How to update your recovery/notification email:
Sign in to: https://appleid.apple.com
Select “Sign-In & Security.”
Click “Email & Phone Numbers.”
If your @kw.com email is listed, click the Minus (-) button to remove it and add a personal email address instead.
Official Details:
https://support.apple.com/en-us/102529
Important Notes:
Do not use your @kw.com email going forward for Apple IDs or recovery.
Access: Make sure the new email is one you will always have access to.
Syncing: After updating, check your iPhone, iPad, or Mac settings to confirm everything is synced properly.
iMessage & FaceTime: Verify these apps are still using the correct contact information in your device settings.
Recommendation: If there is anything personal tied to your Apple ID, update the email rather than transferring the account.
If your Apple ID is currently tied to your @kw.com email, you should update it to a personal email address as soon as possible.
This ensures you maintain full control of your apps, purchases, photos, contacts, and iCloud data.
Scenario 1: Your Apple ID is @kw.com
If you sign in to iCloud or the App Store with your KW email, follow these steps:
Go to: https://appleid.apple.com
Sign in with your current Apple ID.
Click “Sign-In & Security” then select “Apple ID.”
Enter a new email address that you personally own (Gmail, iCloud, etc.).
Follow the prompts to verify the new email.
Official Instructions:
https://support.apple.com/en-us/109353
Scenario 2: Your Recovery Email is @kw.com
Even if your main login is a personal email, your @kw.com address may be listed as your Recovery or Notification Email.
It is vital to update this so you do not lose access to security alerts or password reset options.
How to update your recovery/notification email:
Sign in to: https://appleid.apple.com
Select “Sign-In & Security.”
Click “Email & Phone Numbers.”
If your @kw.com email is listed, click the Minus (-) button to remove it and add a personal email address instead.
Official Details:
https://support.apple.com/en-us/102529
Important Notes:
Do not use your @kw.com email going forward for Apple IDs or recovery.
Access: Make sure the new email is one you will always have access to.
Syncing: After updating, check your iPhone, iPad, or Mac settings to confirm everything is synced properly.
iMessage & FaceTime: Verify these apps are still using the correct contact information in your device settings.
Recommendation: If there is anything personal tied to your Apple ID, update the email rather than transferring the account.